Even if there is no formal quality management system, every company has some processes in place to interact with customers, take orders, plan and create products or services, and deliver these to customers in order to be paid. If these processes were not in place, a company would not last long. It is this set of processes that is being assessed during a gap analysis.

A gap analysis is mainly done at the beginning of the project to assess what is currently in place against the set of requirements that are going to be used for the implementation. In the case of ISO 9001, you would take each requirement, compare it to what is currently being done, and assess where there is more required for the process currently in place.

For example: ISO 9001 requires that an organization review the requirements that relate to the product or service being produced, and there are certain elements of the ordering process that need to be checked. Do you make sure that the requirements are specified? Do you resolve any differences from the contract or order that are not the same as previously expressed (e.g., you produce products that are black, orange, or red and the customer wants blue)? Can you meet the requirements in the order (e.g., your service takes 3 weeks to complete, but the order requires it to be done in 2 weeks)? The gap analysis is done to see if your current process includes all of these things, and to identify what else needs to be included to fully meet the requirements.

One other use for a gap analysis is to assess an implemented QMS against changes in the requirements. This can take place when you identify additional specifications that apply to your organization; these could be industry-specific obligations such as complying with an aircraft-specific document like CAR 561.07 for Canadian aviation regulations. Another time that this occurs is when there is an update to the standard you use as a framework for your QMS. This is happening with ISO 9001, with a new revision due out later this year. For more information on what changes might be expected in the 2015 release.

ISO Standard
ISO 9001:2015
Document Type
MS Word


Any company, irrespective of the size can go for ISO Certification. You can go for ISO certification even if your organization is run by just 1 staff.

As business becomes ever more competitive, ISO Certification can be a cost – effective means to demonstrate to customers that quality assurance is of paramount importance to your organisation. A recent study of various organisations with ISO Certification revealed an increase in turnover, sales, customer satisfaction and savings.

Because we keep the entire process hassle-free, ISO 9001 Certification can take just 7 – 30 days to complete based on your company’s size. In fact, our ‘Keep it simple’ approach means we can:

  • Reduce the time taken to acquire ISO Certification.
  • Cut the cost of Certification.
  • We provide you with an ISO implementation kit which makes the process simpler.
  • We provide 24/7 access to our backend support team who can assist you remotely.
  • Reduce the cost of maintaining Certification.

The cost mainly depends upon number of employees in your organization, your products and services. The cost also depends upon accreditation body and certification body. Our services are not only competitive but also come to you with highest standards of professionalism.

The certificate that is issued is valid for a period of 3 years provided the company clears the Surveillance Audit which is conducted by the certification body once in every year.

No, Apart from Service Tax applicable no other charges are charged.



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