The organization shall determine, provide and manage procedures for dealing with actual and potential nonconformities and for taking remedial action and defensive action. The procedures shall define requirements for
- Analyzing and correcting nonconformities and taking actions to minimize their environmental concussions.
- Investigating nonconformities, describing their causes and taking actions in order to neglect their reoccurrences.
- Calculating the demand for actions to control nonconformities and providing appropriate actions designed to avoid their reoccurrences.
- Recording the results of corrective actions and preventive actions taken and
- Reviewing the efficiency of corrective actions and defensive actions taken.
Actions taken shall be applicable to the magnitude of the problems and the environmental impacts confronted. The organization shall assure that any essential changes are made to environmental management system documentation.
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