QMS Manual

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Quality Management System (QMS) of a company needs to include an understanding of, and alignment with, the strategic direction of the company. The strategic direction of the company comes up four times in the ISO 9001:2015 requirements in relation to understanding the organization’s context, ensuring the quality policy & quality objectives are compatible with the strategic direction, verifying that the quality policy supports the strategic direction, and confirming that the management review checks that the QMS is in alignment with the strategic direction. For this article I am focusing on how the quality objectives are to align with the strategic direction, but it is important to note that there are other alignments necessary in the ISO 9001:2015 requirements.

The 9001:2015 revisions of the standard mentions that companies will be required to use “Information as evidence of fitness for purpose of monitoring and measurement resources,” and also pay attention to “results of monitoring and measurement activities.” This is more prescriptive than the parts of clause 8 in the ISO 9001:2008 standard that deal with the subject, which basically only say that monitoring and measuring shall be used and that “methods shall be determined” to do so. Therefore, within section 9 of the 2015 revision of the standard, and supported by the aspiration of continual improvement that underpins ISO 9001, it is clear that the standard requires us to do several things effectively:

  • Plan resources to ensure our measuring and monitoring processes are suitable and effective
  • Use evidence on the basis of the above process to make decisions

facilitate continual improvement through our QMS based on the tangible and rational evidence that is the output from the process

ISO Standard
ISO 9001:2015
Management Responsibility
Document Type
MS Word


Any company, irrespective of the size can go for ISO Certification. You can go for ISO certification even if your organization is run by just 1 staff.

As business becomes ever more competitive, ISO Certification can be a cost – effective means to demonstrate to customers that quality assurance is of paramount importance to your organisation. A recent study of various organisations with ISO Certification revealed an increase in turnover, sales, customer satisfaction and savings.

Because we keep the entire process hassle-free, ISO 9001 Certification can take just 7 – 30 days to complete based on your company’s size. In fact, our ‘Keep it simple’ approach means we can:

  • Reduce the time taken to acquire ISO Certification.
  • Cut the cost of Certification.
  • We provide you with an ISO implementation kit which makes the process simpler.
  • We provide 24/7 access to our backend support team who can assist you remotely.
  • Reduce the cost of maintaining Certification.

The cost mainly depends upon number of employees in your organization, your products and services. The cost also depends upon accreditation body and certification body. Our services are not only competitive but also come to you with highest standards of professionalism.

The certificate that is issued is valid for a period of 3 years provided the company clears the Surveillance Audit which is conducted by the certification body once in every year.

No, Apart from Service Tax applicable no other charges are charged.



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