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ISO 20000 Implementation Kit

If your company is just starting the ISO 20000 certification process, the first few steps are critical. Estimating the cost, timeline and level of resources to accomplish ISO 20000 certification can be complex. Our ISO 20000 Starter Kit is specifically designed to do just that. After working with many companies in the early stages of preparing for ISO 20000 certification, we have designed a product specifically for the first phases of ISO development. This kit will help you:

  • Understand the global requirements and justification for ISO 2000
  • Assess the basic level of your IT Service Management System
  • Estimate the resources required to achieve ISO 2000Certification
  • Build a successful  ISO 2000Certification project plan

Almost every business needs to get certified to ISO 20000:2005, an International standard for IT Service management system (ISMS). From one person enterprises to corporate giants, any legal entity can apply for the ISO 20000:2005 certification. Over a million organizations across the globe are already certified to this standard.

Before inviting a reputed third party certifying agency for audits and certification, your organization must prepare the ISMS documents (quality manual, procedures, forms, etc.), impart training to employees, implement the ISMS for sufficient period of time, and conduct internal audits. Improper planning and non-completion of documentation are the major reasons for delays in ISO 20000 certification projects. Implementers often lack the know-how of ISO 20000:2005 documentation and implementation.

It is also a fact that just reading text books (or the ISO20000 standard itself) may not result in proper documentation and time-bound execution of an ISO20000 certification project. What you need is a worked-out example of ISO 20000:2005 documentation (quality manual, system procedures, forms etc.), and down-to-earth guidance for practical implementation of ISO 20000:2005   IT Service management system.

Our product has all these virtues. Hundreds of customers from all over the world have already purchased this kit and achieved ISO 20000 certification of their organizations. This kit is also a hot favourite of management consultants who plan to start ISO 20000:2005 consultancy.

If you get stuck, we are offering free support via Skype, as well as paid support if things really get sketchy. Face it, template kits suck. But paying for them sucks more. If you are going to use them, at least use ours, and save yourself thousands of dollars.

ISO Standard
ISO 20000:2005
Document Type
MS Word


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